hiogi launches new SaaS for companies
hiogi launched a new software-as-a-service for companies that would like to integrate a proven community solution on their website in order to get customers involved. Social media dialogues are currently gaining big attention in the press and Nielsen, Forrester or IDC see an urgent need for companies to act plus a 99% ROI and a paypack <12 months for community software investments.
For the time being hiogi has mainly been operational with its own community in Germany and gained over 20.000 users that answered more than 80.000 questions so far. However a showcase in the English language has been running in beta for a while. “We got approached by various big companies that wanted to license our innovative Q&A technologies, which is why we decided to launch the SaaS www.service-community.net this year,” says the CEO Björn Behrendt.
German companies can setup their own community-forum within minutes and decide whether they would like to use a simple version for 29 EUR per month or a whitelabel tarif starting at 399 EUR per month. Whitelabeling includes a complete customizing based on the corporate design of the company, domain aliasing, hosting and dedicated mobile channels for the customers to hand in questions, e.g. SMS, WAP, iPhone, Email, Skype mobile, Twitter, Facebook or Web.
The system is setup in a modular and multi-lingual way, which ensures a quick setup process for companies in any country. In case you are interested, please send an email to info@service-community.net in order to receive more information materials.